1 We have 50,000 moments of truth every day. Feraz Zeid, June 24, 2023December 25, 2024, Jan Carlzon, Customer service, Experiences, Interactions, 0 - Jan Carlzon Business executive · Sweden Copy
2 You start losing a client the moment you get it. Feraz Zeid, June 28, 2023December 25, 2024, Jay Chiat, Client retention, Customer service, Relationships, 0 - Jay Chiat Advertising · USA Copy
3 A customer is never out of warranty, even if his product is. Feraz Zeid, June 25, 2023December 25, 2024, Seth Godin, Customer service, Loyalty, Responsibility, 0 - Seth Godin Entrepreneur Copy
4 Never forget a customer. Never let a customer forget you Feraz Zeid, September 3, 2023December 25, 2024, Frank Bettger, Customer service, Loyalty, Relationship building, 0 - Frank Bettger Author · USA Copy
5 Don’t hang up until the client either buys or dies. Feraz Zeid, August 18, 2023December 25, 2024, Jordan Belfort, Customer service, Persistence, Sales, 0 - Jordan Belfort Stockbroker · USA Copy
6 Make it easy for your customers to talk to you. Feraz Zeid, August 22, 2023December 25, 2024, Kevin Stirtz, Accessibility, Communication, Customer service, 0 - Kevin Stirtz Author Copy
7 Screw the competition – focus on good customer service. Explain Feraz Zeid, August 9, 2023December 25, 2024, Richard Branson, Competition, Customer service, Focus, 0 - Richard Branson Entrepreneur · United Kingdom Copy
8 The client is not always right. Feraz Zeid, June 13, 2023December 25, 2024, Enzo Ferrari, Customer service, Expectations, Perception, 0 - Enzo Ferrari Entrepreneur · Italy Copy
9 Decisions in 10 minutes or less, or the next one is free. Feraz Zeid, June 10, 2023December 25, 2024, Brian Valentine, Customer service, Efficiency, Time Management, 0 - Brian Valentine Computer engineer · USA Copy
I hear and I forget. I see and I remember. I do and I understand. Explain - Confucius Philosopher · China
I think we live in a time where people are just insane on the subject of how they look. - Ali MacGraw Actress · USA
It were no slight attainment could we merely fulfil what the nature of man implies. Explain - Epictetus Philosopher · Greece
One cannot become a saint when one works sixteen hours a day. Explain - Jean-Paul Sartre Philosopher · France
Play more than one game at a time. This is a painless way to learn how to do many things at once. - Marilyn vos Savant Columnist
There are few plants that are ugly. It’s how you use them that may not be pretty. - Christian Louboutin Designer · France
Intensity is the desire to receive. Open yourself to light and you will become light. - Jeanette Winterson Author · England
If you’re a leader, a fellow that other fellows look to, you’ve got to keep going. - Ernest Shackleton Explorer · Ireland
Knowing what you don’t know is more useful than being brilliant. Explain - Charlie Munger Business person
There is a single light of science, and to brighten it anywhere is to brighten it everywhere. - Isaac Asimov Author · Russia
There is no trust more sacred than the one the world holds with children. - Kofi Annan Diplomat · Ghana
