What did Ron Kaufman mean by: When your staff are ‘information-rich’, their information can make you rich! - Ron Kaufman Customer service expert Copy
+ Convince people and you win their minds. Inspire people and you win their hearts. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Heart, Service Culture, Winning, 0 - Ron Kaufman Customer service expert
+ If they’re going to remember the problem, make sure they remember it fondly. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Problem, Remember, Service Culture, 0 - Ron Kaufman Customer service expert
+ If it’s not impossible, you may as well try. If it is impossible, at least you’ll find out why. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, 0 - Ron Kaufman Customer service expert
+ You can’t always hire great service providers, but you can create them. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, 0 - Ron Kaufman Customer service expert
+ Enthusiastic service providers create enthusiastic customers. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, 0 - Ron Kaufman Customer service expert
+ The bottom line is a by-product of taking care of your main product – your customers. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Care, Service Culture, 0 - Ron Kaufman Customer service expert
+ Let your customers say, ‘Well, here I am,’ while you say, ‘There you are!’. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Customers, Here I Am, 0 - Ron Kaufman Customer service expert
+ Good customers want good quality service. Great customers want it even more. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Quality, Service Culture, 0 - Ron Kaufman Customer service expert
I learned from Rossellini that you are rich even if you have a little money. - Jean-Luc Godard Filmmaker · France
When the rich [and politically powerful] make war, it’s the poor [and politically weak] who die. Explain - Jean-Paul Sartre Philosopher · France
Rich relationships lead to much more than money. They lead to success, fulfillment, and wealth. - Jeffrey Gitomer Author
Rich or poor, we are to “do what we can” when others are in need. - Jeffrey R. Holland Religious leader · USA
History is written by the rich, and so the poor get blamed for everything. - Jeffrey Sachs Economist · USA
Rich children are always blond, Jocelyn goes. It has to do with vitamins. - Jennifer Egan Novelist · USA
You’re rich according to what you are, not according to what you have! - Jentezen Franklin Pastor · USA