What did Ron Kaufman mean by: Let your customers say, ‘Well, here I am,’ while you say, ‘There you are!’. - Ron Kaufman Customer service expert Copy
+ Convince people and you win their minds. Inspire people and you win their hearts. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Heart, Service Culture, Winning, 0 - Ron Kaufman Customer service expert
+ Be the exception to the rule. It’s the surest way to become exceptional. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, 0 - Ron Kaufman Customer service expert
+ Things that are obvious don’t need to be talked about. Things that are missing, do. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Missing, Service Culture, 0 - Ron Kaufman Customer service expert
+ Always do what you can do instead of worrying about what you can’t. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, Worry, 0 - Ron Kaufman Customer service expert
+ The bottom line is a by-product of taking care of your main product – your customers. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Care, Service Culture, 0 - Ron Kaufman Customer service expert
+ Always aim for 100 percent and you’ll always know where to improve. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Aim, Percent, Service Culture, 0 - Ron Kaufman Customer service expert
+ Exceeding expectations is where satisfaction ends and loyalty begins. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Expectations, Loyalty, Satisfaction, 0 - Ron Kaufman Customer service expert
+ Let today’s strong performance be your starting point for tomorrow. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Strong, Tomorrow, 0 - Ron Kaufman Customer service expert
Here I am trying to live, or rather, I am trying to teach the death within me how to live. - Jean Cocteau Artist · France
My definition of innovative is providing value to the customer. - Mary T. Barra Business executive · USA
We built this company from the customer back, not from the company out. - Lou Gerstner Business executive
The fundamental law of the market is: the customer is always right. Explain - Ludwig von Mises Economist · Austria
Everyone is a customer for somebody, or a supplier to somebody. - W. Edwards Deming Statistician · USA
I have no fans. You know what I got? Customers. And customers are your friends. - Mickey Spillane Author · USA