What did Ron Kaufman mean by: Instead of just asking ‘How did I do?’ ask ‘How can I do more?’ - Ron Kaufman Customer service expert Copy
+ If you want to interest people, make them think. If you want to inspire people, make them feel. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, 0 - Ron Kaufman Customer service expert
+ Let your customers say, ‘Well, here I am,’ while you say, ‘There you are!’. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Customers, Here I Am, 0 - Ron Kaufman Customer service expert
+ Q: When you are already in the lead, how do you to stay ahead? Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Culture, Service Culture, 0 - Ron Kaufman Customer service expert
+ When your staff are ‘information-rich’, their information can make you rich! Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Information, Rich, Service Culture, 0 - Ron Kaufman Customer service expert
+ In a service situation, each delay can mean many unsatisfied customers, each one telling many more. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Delay, 0 - Ron Kaufman Customer service expert
+ Constant acts of goodness are worth far more than rare acts of greatness. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Goodness, Greatness, Service Culture, 0 - Ron Kaufman Customer service expert
+ Making an honest mistake is acceptable. Failing to fix it is not. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Honest, Mistake, Service Culture, 0 - Ron Kaufman Customer service expert
+ Enthusiastic service providers create enthusiastic customers. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, 0 - Ron Kaufman Customer service expert
Art is really people asking the eternal question, “What is it all about?” - Gene Roddenberry Screenwriter and producer · USA
We are reduced to asking others what we are. We never dare to ask ourselves. Explain - Jean-Jacques Rousseau Philosopher · Switzerland
It’s past time to go when you start asking yourself if it’s time to go. - William Rotsler Writer and artist · USA
But questions that don’t answer themselves at the very moment of their asking are never answered. Explain - Franz Kafka Writer · Czechia
There is a proper balance between not asking enough of oneself and asking or expecting too much. - May Sarton Poet · Belgium
