What did Ron Kaufman mean by: If you’re always doing what you’ve always done, you’ll never see (or become) what you could be! - Ron Kaufman Customer service expert Copy
+ When a customer asks what no one else has ever asked, pay close attention. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Attention, Pay, Service Culture, 0 - Ron Kaufman Customer service expert
+ What matters more? What you said you’d do, what you hoped to do, or what you did? Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, What Matters, 0 - Ron Kaufman Customer service expert
+ Intelligence is useful. Energy is valuable. Integrity is essential. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Energy, Essentials, Integrity, 0 - Ron Kaufman Customer service expert
+ If you wait until you have to change, you may have waited too long. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, Waiting, 0 - Ron Kaufman Customer service expert
+ The bottom line is a by-product of taking care of your main product – your customers. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Care, Service Culture, 0 - Ron Kaufman Customer service expert
+ Q: When you are already in the lead, how do you to stay ahead? Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Culture, Service Culture, 0 - Ron Kaufman Customer service expert
+ It’s fine to wait for an appropriate time, but it’s inappropriate to wait forever. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, Waiting, 0 - Ron Kaufman Customer service expert
+ Exceeding expectations is where satisfaction ends and loyalty begins. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Expectations, Loyalty, Satisfaction, 0 - Ron Kaufman Customer service expert
The design process, at its best, integrates the aspirations of art, science, and culture. - Jeff Smith Cartoonist
It’s an old ploy of the bourgeoisie. They keep a standing ‘art’ to defend their collapsing culture. - George Grosz
Part of company culture is path-dependent. It’s the lessons you learn along the way. - Jeff Bezos Entrepreneur
Cultures aren’t so much planned as they evolve from that early set of people. - Jeff Bezos Entrepreneur
You have to maintain a culture of transformation and stay true to your values. - Jeff Weiner Business executive · USA
Here’s the thing about earnestness. Our culture discounts it; but people are yearning for it. - Jeffrey Zaslow Journalist
I’m not too fond of the typical Australian activities or culture. I’m not into surfing. - Jens Lekman Singer-songwriter · Sweden
We are the meeting place, an entity that’s trying to connect faith and culture. - William P. Leahy University President · USA
