What did Ron Kaufman mean by: If it’s not impossible, you may as well try. If it is impossible, at least you’ll find out why. - Ron Kaufman Customer service expert Copy
+ Let today’s strong performance be your starting point for tomorrow. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Strong, Tomorrow, 0 - Ron Kaufman Customer service expert
+ Meeting expectations is good. Exceeding expectations is better. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Expectations, Meetings, Service Culture, 0 - Ron Kaufman Customer service expert
+ Q: When you are already in the lead, how do you to stay ahead? Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Culture, Service Culture, 0 - Ron Kaufman Customer service expert
+ Always do what you can do instead of worrying about what you can’t. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, Worry, 0 - Ron Kaufman Customer service expert
+ Enthusiastic service providers create enthusiastic customers. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, 0 - Ron Kaufman Customer service expert
+ The only way to go further than you’ve been is to take an extra step. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Service Culture, Steps, 0 - Ron Kaufman Customer service expert
+ Don’t wait. Tomorrow may be too late to do the things you can today. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Too Late, Waiting, 0 - Ron Kaufman Customer service expert
+ If customers say you’re just ‘all right’, you’ve not done enough, you’ve failed to delight. Feraz Zeid, December 22, 2023January 10, 2024, Ron Kaufman, Delight, Service Culture, 0 - Ron Kaufman Customer service expert
Reason alone is insufficient to make us enthusiastic in any matter. Explain - François de La Rochefoucauld Writer · France
Keep doing good deeds long enough, and you’ll probably turn out a good man in spite of yourself. - Louis Auchincloss Author · USA
Trust is the lubrication that makes it possible for organizations to work. - Warren G. Bennis Professor of Business Administration · USA
If the rate of change on the outside exceeds the rate of change on the inside, the end is near. Explain - Jack Welch Business executive
The only way to know how customers see your business is to look at it through their eyes - Daniel R. Scoggin
If one of our customers comes into the store without a smile, I’ll give them one of mine. - Sam Walton Entrepreneur · USA
The easier it is to do something, the harder it is to change the way you do it. - Steve Wozniak Engineer · USA
