A good leader encourages followers to tell him what he needs to know, not what he wants to hear.

What did John C. Maxwell mean by:

A good leader encourages followers to tell him what he needs to know, not what he wants to hear.

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This quote emphasizes the importance of honesty and transparency in leadership. It suggests that a good leader should not seek validation or affirmation from their followers, but rather, they should encourage them to share essential, even uncomfortable, truths. This is because the information that a leader “needs to know” is often more beneficial in decision-making than what they “want to hear.”

In the context of leadership, what a leader “wants to hear” usually refers to information that aligns with their existing beliefs, assumptions, or preferences. This can lead to confirmation bias, where a leader only pays attention to information that confirms their preconceptions and ignores or dismisses information that challenges them. This can result in poor decision-making and a lack of growth and improvement.

On the other hand, what a leader “needs to know” refers to information that is crucial for effective decision-making, even if it is uncomfortable or challenging. This can include negative feedback, differing opinions, or bad news. While this information may be difficult to hear, it provides a more accurate picture of reality and can lead to better decisions and improvements.

Applying this idea in today’s world, leaders in any field—whether it be politics, business, or education—should foster an environment where their followers feel safe and encouraged to speak their minds. This can lead to more innovative ideas, better problem-solving, and a more engaged and committed team.

In terms of personal development, this quote can serve as a reminder to seek out and value honest feedback, even if it’s difficult to hear. It encourages individuals to step out of their comfort zones, challenge their own biases, and strive for continuous growth and improvement. It’s about understanding that growth often comes from discomfort and learning to embrace it.

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