What did Jan Carlzon mean by: You cannot improve one thing by 1000% but you can improve 1000 little things by 1%. - Jan Carlzon Business executive · Sweden Copy
+ If you’re not serving the customer, your job is to be serving someone who is. Feraz Zeid, January 17, 2024January 17, 2024, Jan Carlzon, Loyalty, 0 - Jan Carlzon Business executive · Sweden
+ We have 50,000 moments of truth every day. Feraz Zeid, June 24, 2023December 12, 2023, Jan Carlzon, Moments, 0 - Jan Carlzon Business executive · Sweden
+ The only thing that counts is a satisfied customer. Feraz Zeid, July 1, 2023December 12, 2023, Jan Carlzon, Customers, Satisfied, 0 - Jan Carlzon Business executive · Sweden
An art school is generated only by the intensity and heat of a common pressure. - William Lethaby Architect · United Kingdom
The regeneration of society is the regeneration of society by individual education. Explain - Jean de la Bruyere Writer · France
In mathematics, the art of asking questions is more valuable than solving problems. - Georg Cantor Mathematician · Germany
When you teach a child something you take away forever his chance of discovering it for himself. Explain - Jean Piaget Psychologist · Switzerland
Scientific knowledge is in perpetual evolution; it finds itself changed from one day to the next. Explain - Jean Piaget Psychologist · Switzerland
We should not teach children the sciences; but give them a taste for them. Explain - Jean-Jacques Rousseau Philosopher · Switzerland
As far as the customer is concerned, the interface is the product. - Jef Raskin Computer scientist · USA
