John Henry Patterson Quotes

  • Businessman
  • 1867

John Henry Patterson (1867-1947) was an Irish-born British soldier, businessman, and author. He is best known for his memoirs, The Man-Eaters of Tsavo (1907) and The Lions of Tsavo (1910), which detailed his experiences while building a railway bridge in East Africa. He also wrote several other book…Read More

John Henry Patterson (1867-1947) was an Irish-born British soldier, businessman, and author. He is best known for his memoirs, The Man-Eaters of Tsavo (1907) and The Lions of Tsavo (1910), which detailed his experiences while building a railway bridge in East Africa. He also wrote several other books, including With the Zionists in Gallipoli (1917) and With the Judeans in the Palestine Campaign (1922). Patterson was a decorated soldier, having been awarded the Distinguished Service Order and the Order of the British Empire. He was also a successful businessman, having founded the National Cash Register Company in India.Read Less

John Henry Patterson (1867-1947) was an Irish-born British soldier, businessman, and author. He is best known for his memoirs, The Man-Eaters of Tsavo (1907) and The Lions of Tsavo (1910), which detailed his experiences while building a railway bridge in East Africa. He also wrote several other books, including With the Zionists in Gallipoli (1917) and With the Judeans in the Palestine Campaign (1922). Patterson was a decorated soldier, having been awarded the Distinguished Service Order and the Order of the British Empire. He was also a successful businessman, having founded the National Cash Register Company in India.

John Henry Patterson Career Highlights

  • In 1871, Patterson became a partner in the National Manufacturing Company, which produced woodworking machinery. He later became the president of the company in 1884.
  • In 1884, Patterson purchased the rights to the cash register from James Ritty and founded the National Cash Register Company.
  • Under Patterson’s leadership, NCR became one of the largest and most successful companies in the United States, with branches all over the world.
  • In 1893, Patterson introduced the first mechanical cash register, which revolutionized the retail industry and made NCR a household name.
  • In 1906, Patterson established the first sales training program in the United States, which became a model for other companies.
  • In 1912, Patterson introduced the first electric cash register, which further improved the efficiency and accuracy of transactions.
  • Patterson also played a significant role in the development of the modern sales force, implementing innovative sales techniques and strategies that are still used today.

Key Contributions by John Henry Patterson

  • Patterson’s most significant contribution was the development and popularization of the cash register. His invention revolutionized the retail industry and made transactions more efficient and accurate.
  • He also introduced the concept of sales training and created a highly successful sales force at NCR, which became a model for other companies.
  • Patterson’s emphasis on customer service and satisfaction helped NCR become one of the most trusted and respected companies in the world.
  • He was a pioneer in employee welfare, implementing policies such as profit-sharing, employee stock ownership, and a pension plan for NCR employees.

What Sets John Henry Patterson Apart

  • Patterson was a visionary leader who was ahead of his time. He recognized the potential of the cash register and its impact on the retail industry, and he was able to turn his vision into a successful business.
  • He was a strong advocate for employee welfare and believed that happy and satisfied employees were crucial to the success of a company.
  • Patterson’s innovative sales techniques and strategies set him apart from other business leaders of his time. He understood the importance of building relationships with customers and providing exceptional customer service.

Takeaways

  • John Henry Patterson’s contributions to the development of the cash register and the modern sales force have had a lasting impact on the business world.
  • His emphasis on employee welfare and customer service serves as a reminder that a successful business is built on happy employees and satisfied customers.
  • Patterson’s leadership and vision continue to inspire entrepreneurs and business leaders to think outside the box and strive for innovation and excellence.
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